Commerce

Discover how social your website audience is and measure the impact and value of your fans and top sharers compared to your average visitor. Track the social profiles and activities of your customers to prove the ultimate ROI of your social media initiatives and answer the question “What is the value of a ‘Like’?” for your brand.

Identify the biggest influencers for your brand and focus your CRM efforts on the customers who matter most to increase their lifetime value and inform efforts to go get more. Incentivize the social sharing and engagement actions that impact your business to grow the pool of advocates working for your brand.

Learn the products and pages your customers share most and inform your product and page optimization efforts with a valuable new layer of social data.